Pushes and Pulls, LLC is committed to creating an inviting and inspiring studio in which you can unwind and focus on YOUR goals! To do this, we ask the following....

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• So that we may best serve you, please arrive at least 10-15 minutes early for your first session to fill out our new client forms. These can also be downloaded and printed from our website, (New Client Forms Downloaded here, or at the bottom of this page).

• Unless otherwise noted, all sessions are 50 minutes. If you are late to your private or duet, the instructor must still end the session at the originally scheduled time. We cannot extend sessions to accommodate late arrival.

• Please arrive on time for group classes. Out of respect for other class participants and for your safety, we cannot admit clients to class more than 15 minutes after the start of class.

• Please turn your cell phone to silent. Should you need to make or take a call, please step into the hall.

 

Studio Attire:

• You may find your body in precarious positions, so for your modesty (and ours) we recommend fitted, secure, comfortable, non-see through workout attire. Men please wear supportive gear.

• Sticky socks are required for all private and group classes. No shoes, please.

• Jewelry is not recommended. It may catch in the springs, or you may forget and leave it in the studio.

• Please refrain from wearing strong fragrances at the studio.

 

Payment:

• We accept cash, good checks and Visa/MasterCard/AmericanExpress/Discover (there is a $50 fee for returned checks).

• Packages expire after 6 months of inactivity.  Packages are nonrefundable, but they are transferable.

 

Cancellation Policy/Schedule Change Policy:

• We have a 24-hour cancellation policy. If you cannot make your reserved session, you must cancel at least 24 hours in advance or you will be charged the full amount. This is a courtesy to the instructors who must be paid for the sessions they're scheduled, and to other clients who might want to schedule a session at that time.

• There will be no charge for a cancelled session if another time can be worked out within the next 2 days (subject to the availability of the instructor).

 

Safety Concerns:

• As per the waiver, you must let Pushes and Pulls, LLC know about pertinent health issues or anything you think may affect your workout with us.

• If your condition changes - for instance, if you become pregnant or suffer even a minor fall, please let us know so that we may provide the best possible service for you.

• All fitness equipment has its safety concerns, especially if used improperly. Please do not use equipment without your instructor present.

 

Other important things that you need to know:

• Disinfectant and towels are supplied to clean the mats and equipment. Always remember to clean your mat and props after your group session. Thank you for helping us keep our studio clean for all of our clients!

• Free parking can be found behind the building or on one of the side streets.

• Although the studio is not responsible for lost or stolen items, please feel free to store your belongings in a cubby or keep them with you.

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To reach us, please call (503)385-8445. We are ready and willing to answer your questions regarding our services and facility!